Accessibility statement

This statement applies to content published on the www.gov.uk domain that is the Online Submission Form (OSF) for requests for extradition and mutual legal assistance. This OSF website is managed by the UKCA but is hosted by the Government Digital Service. It is designed to be used by as many overseas Central Authorities as possible to submit requests for mutual legal assistance (MLA) and extradition to UKCA as well as by UK authorities who want to request mutual legal assistance (MLA) and extradition from another country. The text should be clear and simple to understand. Overseas authorities should be able to:

  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of NVDA)

How accessible this website is

The UKCA is responsible for publishing this content on GOV.UK and will make sure that it meets the accessibility regulations.

Reporting Problems

Users who have issues accessing the OSF website can email UKCA UKCAStrategyandTransformation@homeoffice.gov.uk for assistance.

Feedback and contact information

Tell us if you need information in a different format.

In your message, include:

  • the web address (URL) of the content
  • the section of the OSF you are trying to access
  • your email address and name
  • the format you need - for example, plain text, braille, BSL, large print or audio CD

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us.

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS). The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

The UKCA is committed to making its websites accessible, by complying with Government Digital Services guidance and standards which have been written in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content listed below is not fully -accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Some tables in content do not have table row headers when needed. This means assistive technologies will not read the tables correctly. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
  • Images on some pages do not always have suitable image descriptions. Users of assistive technologies may not have access to information conveyed in images. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content).
  • The change in the default written language is not correctly identified on some pages. This means screen readers will not read content correctly. This fails WCAG 2.1 success criterion 3.1.2 (Language of Parts).
  • Translation Navigation is inconsistently named. This fails WCAG 2.1 success criterion 3.2.4 (Consistent Identification).
  • Some pages cannot be found through more than one type of navigation. This fails WCAG 2.1 success criterion 2.4.5 (Multiple Ways).
  • Some pages have inconsistently-placed language navigation. This fails WCAG 2.1 success criterion 3.2.4 success criterion (Consistent Identification).
  • Some content looks like headings but is not. This makes it difficult for screen reader users to navigate the page. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
  • Some pages have poor colour contrast. This fails WCAG 2.1 success criterion 1.4.1 (Use of Colour).
  • Many documents are in less accessible formats, for example PDF. Non-HTML documents published on or after 23 September 2018 must have an accessible format.

Disproportionate burden

We believe that fixing the accessibility problems with some content would be disproportionate because the users at many overseas Central Authorities seldom submit a request and those that do are highly experienced in their submission. All overseas request submitters will be offered support in becoming familiar with the OSF submission route by experienced UKCA staff.

How we tested this website

We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible GOV.UK is. We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to decide on a sample of pages to test. In April 2022, the Digital Accessibility Centre (DAC) conducted an audit of a representative sample of pages on GOV.UK, from which common accessibility issues across the website were identified.

What we’re doing to improve accessibility

UKCA remains fully committed to increasing the use of the OSF by overseas Central Authorities. It is very much in the interest of UKCA to maximise the flow of MLA and extradition requests being submitted through the OSF route rather than by post/courier or by insecure email. UKCA will work with overseas Central Authorities to identify any barriers to the use of the OSF and will address those deemed resolvable following technical and design diligence. UKCA will also submit to audits by appropriate Home Office and HMG bodies that may result in guidance or direction to fix content which fails to meet the Web Content Accessibility Guidelines version 2.1 AA standard.

Preparation of this accessibility statement

This statement was prepared on 23 October 2023. It was last reviewed on 3 January 2024.

Last updated 3 January 2024